REFUND & RETURNS POLICY
Effective Date: April 21, 2026
At vantagestyleshop.com, we want you to be fully satisfied with your purchase. If you are not completely happy, you may request a return or refund under the conditions outlined below.
1. Return Eligibility
You may return items within 14 days of receiving your order if the following conditions are met:
- The item is unused, unworn, and in original condition
- All original tags and packaging are intact
- The item is not damaged or altered in any way
2. Non-Returnable Items
- Items that have been worn or washed
- Products without original tags or packaging
- Sale or discounted items (if marked as final sale)
3. Return Process
To initiate a return:
- Contact us via email with your order number and reason for return
- Wait for confirmation and return instructions
- Ship the item back to the provided address
Please do not send items back without prior approval.
4. Refunds
Once we receive and inspect your return, we will notify you about the approval status. If approved:
- Refunds are issued to the original payment method
- Processing time may take 5–10 business days
5. Shipping Costs
Shipping costs are non-refundable unless the item is defective or incorrect. Customers are responsible for return shipping unless otherwise stated.
6. Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will resolve the issue as quickly as possible.
7. Exchanges
We currently do not offer direct exchanges. If you need a different size or product, please return the item and place a new order.
8. Contact Information
If you have any questions regarding returns or refunds, contact us:
vantage.elite.corp@proton.me